Privacy Policy

Nexis Africa LLC FZ (“Nexis Africa”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the personal information that we collect and process in the course of our business activities.

This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website www.nexisafrica.com, communicate with our team, attend our events, or otherwise engage with our services.

This Privacy Policy is provided on behalf of Nexis Africa LLC FZ and its affiliated entities operating across the Middle East and Africa.

Our data protection practices are guided by applicable regulatory frameworks, including Dubai World Trade Centre (DWTC) Data Protection Law and other relevant data protection laws where Nexis Africa operates.

By using our website or interacting with Nexis Africa, you acknowledge that you have read and understood this Privacy Policy.

1. Responsibility for Your Personal Information

For the purposes of applicable data protection laws, Nexis Africa is generally the “Data Controller” of personal information collected through our website and business operations.

This means we determine how and why your personal data is processed.

In certain circumstances, we may act as a Data Processor, meaning we process personal data strictly in accordance with the instructions of another organization acting as the data controller.

The Nexis Africa entity responsible for handling your personal information will usually be the entity with which you engage or from which you receive services.

If you have any questions about how your data is handled, you may contact our Director of Compliance & Quality using the contact details provided at the end of this Privacy Policy.

2. Collection of Personal Information

We may collect personal information in a number of ways during the course of our business activities.

This may occur when you:

  • contact Nexis Africa through our website or email

  • request information about our services

  • attend our meetings, events, or webinars

  • interact with our website or digital platforms

  • apply for employment with Nexis Africa

  • provide services to us or interact with our personnel

  • engage Nexis Africa to provide professional services

The personal information we may collect includes:

Basic Identification Information
  • Name

  • Job title or role

  • Employer or organization

  • Contact details (email address, phone number, mailing address)

Identity Verification Information

Where required for regulatory compliance, we may collect identity verification information such as:

  • date of birth

  • passport or identification details

  • information obtained from publicly available records

Professional or Engagement Information

Information related to the services we provide to you or your organization, including documentation and communications relevant to engagements.

Financial Information

Where required in connection with our services, this may include banking details or financial information necessary for billing, payments, or transactions.

Technical and Website Usage Information

When you visit our website, we may collect certain technical data such as:

  • Internet Protocol (IP) address

  • browser type

  • device information

  • pages visited

  • duration of visits

  • referral sources

Event and Office Visit Information

When you attend meetings or events hosted by Nexis Africa, we may collect:

  • registration information

  • attendance records

  • photographs or video recordings from events

  • CCTV footage where applicable for security purposes

Other Information

Any additional personal information that you voluntarily provide to us.

We typically collect personal information directly from you, but we may also obtain information from third parties including:

  • our clients

  • employers or professional contacts

  • regulators or government authorities

  • publicly available databases

  • professional service providers

  • event or technology platforms used by Nexis Africa

All personal information received will be handled in accordance with applicable privacy laws and our professional obligations.

3. Purposes for Processing Personal Information

We process personal information only where we have a lawful basis to do so. These lawful bases may include:

  • your consent

  • the performance of a contract

  • compliance with legal obligations

  • legitimate business interests

  • protection of vital interests

  • regulatory or legal requirements

The purposes for which we may process your personal information include:

Provision of Services

To provide advisory, consulting, and professional services requested by you or your organization.

Communication

To communicate with you regarding services, inquiries, legal developments, or professional updates.

Client Relationship Management

To manage our professional relationship with clients, suppliers, partners, and stakeholders.

Business Administration

Including billing, accounting, auditing, financial management, and internal business operations.

Legal and Regulatory Compliance

To comply with regulatory obligations such as:

  • anti-money laundering checks

  • sanctions compliance

  • regulatory reporting

  • legal investigations

Security and System Monitoring

To maintain the security of our offices, technology systems, and digital platforms.

Marketing and Events

To inform you about Nexis Africa services, publications, industry insights, and events.

Website Analytics and Improvement

To analyze website performance and improve user experience.

4. Client Relationship Management

Nexis Africa operates a Client Relationship Management (CRM) system that allows us to maintain communication with clients, professional contacts, and partners.

Through this system we may send:

  • legal or market updates

  • industry insights

  • invitations to events or webinars

  • information about our services

These communications may include limited tracking technologies that help us understand user engagement and improve our communications.

You may opt out of receiving marketing communications at any time by:

  • clicking the unsubscribe link in our emails

  • updating your preferences

  • contacting our CRM team directly

For CRM inquiries, please contact:

crm@nexisafrica.com

5. Cookies

Our website uses cookies, which are small data files stored on your device when you visit a website.

Cookies help improve website functionality and user experience by allowing websites to recognize returning visitors and remember preferences.

We use cookies for purposes including:

  • website analytics

  • tracking visitor interactions

  • improving website performance

  • understanding visitor behavior

Our website may also use tools such as Google Analytics to track website activity, including:

  • number of visitors

  • time spent on pages

  • traffic sources

  • visitor navigation paths

Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may limit the functionality of certain features of our website.

6. Sharing Personal Information

We may share your personal information with third parties when necessary for legitimate business or legal purposes.

These may include:

  • professional advisors such as lawyers, auditors, and accountants

  • government authorities or regulatory bodies

  • financial institutions

  • professional indemnity insurers

  • legal professionals involved in proceedings

  • document processing or technology service providers

  • cloud hosting providers

  • event management providers

  • courier or postal services

We will only disclose personal information when:

  • you have provided consent

  • it is required by law

  • it is necessary for legal proceedings

  • it is required to provide services requested by you

Nexis Africa does not sell or commercially distribute personal information to third parties.

7. Cross-Border Transfers of Personal Information

Because Nexis Africa operates across multiple jurisdictions, it may be necessary to transfer personal information between Nexis Africa offices or to service providers located in different countries.

These transfers may involve the transfer of personal information:

  • within the Middle East

  • across African jurisdictions

  • to technology providers located internationally

Where cross-border transfers occur, we implement appropriate safeguards to ensure that personal data remains protected and processed in accordance with applicable data protection laws.

These safeguards may include:

  • contractual protections

  • secure data storage practices

  • compliance with international data transfer standards

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.

In some cases, we may retain information for longer periods where required for:

  • legal compliance

  • regulatory obligations

  • dispute resolution

  • enforcement of legal rights

Once personal information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Depending on the applicable laws governing your personal data, you may have certain rights in relation to your personal information.

These may include:

Right to Access

You may request access to the personal information we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted.

Right to Restrict Processing

You may request restrictions on how your personal data is processed.

Right to Object

You may object to the processing of your personal data where legitimate interests are relied upon.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

Right to Data Portability

You may request the transfer of your personal data to another organization where technically feasible.

If you believe your data protection rights have been violated, you may also lodge a complaint with the relevant regulatory authority.

10. Information Security

Nexis Africa implements appropriate technical, administrative, and physical security measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

These measures include:

  • secure technology infrastructure

  • controlled access to information

  • internal data protection policies

  • staff training on confidentiality and data security

While we take reasonable steps to protect personal data, no system can guarantee absolute security.

11. Changes to this Privacy Policy

Nexis Africa may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or regulatory obligations.

Where significant changes are made, we may notify users through our website or other appropriate channels.

The latest version of this Privacy Policy will always be available on our website.

12. Contact Information

If you have any questions regarding this Privacy Policy or how Nexis Africa handles personal information, please contact:

Director of Compliance & Quality
Nexis Africa LLC FZ

Email: privacy@nexisafrica.com

You may also contact us through the Contact Us page on our website.